Privacy Policy

Last Updated: 25-07-2025
Company: Saranity Solutions Private Limited
Website: www.saranitysolutions.com 

1. Introduction

At Saranity Solutions Private Limited, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with us — whether through our websites, services, or customer support channels.

By using our services, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of personal and non-personal information:

a) Personal Information:

• Full name
• Contact details (email, phone number, address)
• Pickup and delivery addresses
• Identity documents (for customs or pet travel)
• Pet or vehicle information (for relocation services)
• Payment information (not stored by us, but securely processed)

b) Non-Personal Information:

• Browser type, device info, IP address
• Cookies and usage data (analytics and performance)
   

3. How We Use Your Information

We use the information you provide for the following purposes:

• To process service requests, bookings, and shipments
• To verify identity (where required for regulatory compliance)
• To send quotes, invoices, and confirmations
• To communicate updates and service information
• To improve website functionality and user experience
• For marketing (only if you opt-in) and feedback collection
• To comply with legal obligations
   

4. Data Sharing & Disclosure

We may share your information with:

• Third-party logistics providers (e.g., transport partners, CHA agents, IATA freight handlers)
• Government agencies or customs authorities (for compliance and documentation)
• Technology partners (for tracking, SMS/email alerts, analytics)
• Legal or regulatory bodies, if required by law
   

We do not sell or rent your personal information to any third party.

5. Data Security

We implement reasonable physical, electronic, and managerial measures to safeguard your data from unauthorized access, disclosure, or misuse.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

6. Cookies & Tracking

Our websites may use cookies to enhance your browsing experience and analyze web traffic. You can modify your browser settings to decline cookies if you prefer.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of incorrect or incomplete data
• Request deletion of your data (subject to legal obligations)
• Withdraw consent at any time
• Opt out of promotional communication
   

To exercise these rights, please email us at: managingdirector@saranitysolutions.com

8. Third-Party Links

Our websites may contain links to other websites. We are not responsible for the privacy practices or content of such third-party websites. We encourage you to read their privacy policies.

9. Policy Updates

We may update this Privacy Policy periodically to reflect changes in legal, operational, or technological practices. Updated versions will be posted on this page with the effective date.

10. Contact Us

If you have questions or concerns about this policy or your data, please contact:

Saranity Solutions Private Limited
📍 ORVIS Grand, Old Ambala Road, Dhakoli, Zirakpur, Punjab
📞 +91 87289 29594
📧 info@saranitysolutions.com
🌐 www.saranitysolutions.com